Name: CloudGlance
Rating: 4.8 (50 reviews)
Author: CloudGlance

Question 1

How is Cloudglance different from generic AI tools like ChatGPT?

Accepted Answer

Generic AI tools hallucinate, can't handle large technical documents and don't support accuracy, collaboration or end-to-end workflows. Cloudglance fixes all of this by processing thousands of pages reliably with citations, maintaining high accuracy and powering complete operational workflows.

Question 2

How fast is onboarding?

Accepted Answer

Onboarding is immediate. You can start using Cloudglance the same day you sign up. If you need company-specific customisations, that may take a little additional time depending on the scope.

Question 3

What file types can Cloudglance read?

Accepted Answer

Almost all common formats: PDFs, Word, Excel, images, drawings and scanned docs. Even complex tables, BOQs and multi-structure files are read and processed into structured data.

Question 4

Does Cloudglance only work for tenders?

Accepted Answer

No. Any process that is document-heavy and you want to cut time on review, extraction or compliance, Cloudglance can help.

Question 5

How much training does my team need?

Accepted Answer

None. On the day of onboarding, we will run a personalised demo before your team starts using the platform. If your team faces any trouble, our customer success team is always available for support.

Question 6

Can we keep using our existing tools?

Accepted Answer

Yes. Cloudglance integrates with drives, ERPs, SSO and document systems so you can keep your current workflows and start working from day one.

Question 7

How accurate is the AI?

Accepted Answer

We measure very high accuracy in our extraction and compliance checks (internal benchmarks ~99.7%). Every extracted item includes a citation so teams can verify the source quickly.

Question 8

Do you handle company-specific templates and terminology?

Accepted Answer

Yes. Organisation-specific formats and terminology are covered through our customisation process so the platform works reliably with your templates.

Question 9

Is Cloudglance secure?

Accepted Answer

Enterprise-grade security by default: encryption at rest and in transit, tenant isolation, role-based access, audit logs and strict data handling. We're also in the process of SOC2 and ISO certification applications.

Question 10

Does Cloudglance hold a SOC 2 Type II Report?

Accepted Answer

We are currently in our observation period for SOC 2 Type II and expect to receive our attestation later this year. However, our entire underlying infrastructure (Azure, Vercel, AWS S3) is fully SOC 2 Type II compliant.

Question 11

Does Cloudglance encrypt data?

Accepted Answer

Yes. All data is encrypted at rest using AES-256 standards and in transit using TLS 1.3. We enforce HTTPS for all connections.

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